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SAP C-C4H320-34 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Order Management and Customer Support: It introduces the features of the basic order management extensions and order management services module. Moreover, it focuses on the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in Backoffice.
Topic 2
  • Essential Foundations: It explains the features and typical use of Cron Jobs, ImpEx, workflow management, and validation framework in Backoffice.
Topic 3
  • Commerce: This topic encompasses the standard functionalities of Search and Navigation, Adaptive Search, pricing, shopping cart handling, checkout types, promotions, coupons, and B2B commerce.
Topic 4
  • Integrations: This topic describes the standard internal tools to integrate SAP Commerce Cloud, as well as the external integration solutions.
Topic 5
  • Product Content Management: The topic introduces product modeling and catalog management. It explains the concept of product variants, categorization, classification, media management, and product management.

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SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions (Q20-Q25):

NEW QUESTION # 20
Which out of the box features do Commerce Customizations provide?Note: There are 2 correct Answer to this question

  • A. Personalized search results
  • B. Personalized promotions
  • C. Personalized product bundles
  • D. Personalized prices

Answer: A,B


NEW QUESTION # 21
Which of the following activities does the SAP order fulfillment process support?Note: There are 2 correct Answer to this question

  • A. Managing cancellations and returns
  • B. Creating a support ticket on behalf of a customer
  • C. Preprocessing orders and splits them into consignments if necessary
  • D. Managing and controlling an order through all stages in the system once it has been placed

Answer: C,D


NEW QUESTION # 22
You are going to develop a storefront using SAP Commerce Cloud, composable storefront.What should you pay attention to?Note: There are 2 correct Answer to this question

  • A. Leverage the existing WCMS structure on the server side.
  • B. The SAP Commerce Cloud, composable storefront client-side app can communicate with SAP Commerce Cloud using the Commerce REST API.
  • C. The SAP Commerce Cloud, composable storefront client-side app needs to explicitly invoke appropriate SAP Commerce Cloud facades.
  • D. Configure the SAP Commerce Cloud, composable storefront client side app to process JSP content

Answer: A,B


NEW QUESTION # 23
What can end-users do when working with workflows?Note: There are 3 correct Answer to this question

  • A. Comment on a task
  • B. Check their "todo" tasks in the collaboration center
  • C. Mark a task as being in error to abort the step
  • D. Confirm a task is completed by making a decision
  • E. See the decision-making of previous steps

Answer: A,B,E


NEW QUESTION # 24
How can you create new CMS components in SmartEdit to display them in the storefront?Note: There are 2 correct Answer to this question

  • A. Add a new component to a page content slot
  • B. Add a new slot to a page, then add a new component to that slot
  • C. Add a new component to a page template content slot
  • D. Add a shared component to a page template

Answer: A,C


NEW QUESTION # 25
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